Grievance / Complaint Policy
Delmart is committed to resolving customer concerns promptly.
Grievance Channels:
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Email: contact@delmart.store
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Phone: +971-505-269-288
Resolution Timeline:
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Acknowledgement within 24 hours
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Resolution within 3–5 business days
Escalation: Unresolved complaints can be escalated to the grievance officer.
Grievance Officer Details: Name: Compliance Officer – Delmart Email: contact@delmart.store