Grievance / Complaint Policy

Grievance / Complaint Policy

Delmart is committed to resolving customer concerns promptly.

Grievance Channels:
Email: contact@delmart.store
Phone: +971-505-269-288

Resolution Timeline:
Acknowledgement within 24 hours
Resolution within 3–5 business days

Escalation: Unresolved complaints can be escalated to the grievance officer.

Grievance Officer Details:
Name: Akansha
Compliance Officer delmart
Email: contact@delmart.store