Return and Refund Policy
Delmart ensures customer satisfaction through a clear return and refund framework.
Eligible Returns:
- Damaged or defective products
- Incorrect items delivered
- Expired products
Non-Returnable Items:
- Perishable goods once accepted (unless quality issues are reported immediately)
- Opened or used products
Return Window: Issues must be reported within 24 hours of delivery.
Refund Process:
- Refunds are processed within 5–7 business days
- Refunds may be issued to the original payment method or wallet credits