Return and Refund Policy
Delmart ensures customer satisfaction through a clear return and refund framework.
Eligible Returns:
-
Damaged or defective products
-
Incorrect items delivered
-
Expired products
Non-Returnable Items:
-
Perishable goods once accepted (unless quality issues are reported immediately)
-
Opened or used products
Return Window: Issues must be reported within 24 hours of delivery.
Refund Process:
-
Refunds are processed within 5–7 business days
-
Refunds may be issued to the original payment method or wallet credits